Shipping policy

Shipping Policy

1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount using the original method of payment.

2. Delivery Locations
We currently ship across India. We do not offer international shipping at this time.

3. Delivery Time
Orders are processed within 1-2 business days. Delivery times vary based on your location:

  • Metro Cities: 3-5 business days

  • Tier 2 & 3 Cities: 5-7 business days

  • Remote Areas: 7-10 business days

Please note that delivery times are estimates and may vary due to external factors such as courier delays, holidays, or unforeseen circumstances.

4. Shipping Charges

  • Standard Shipping: Free for orders above INR 999.

  • Orders Below INR 999: A flat shipping fee of INR 50 applies.

  • Express Shipping (optional): Available at an additional charge, calculated at checkout.

5. Order Tracking
Once your order is shipped, you will receive an email/SMS with the tracking number and a link to track your package.

6. Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time or appears lost, please contact our support team at [support email] with your order details. We will investigate and resolve the issue promptly.

7. Damaged Items in Transport
If you receive a damaged item, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We will arrange a replacement or refund as appropriate.

8. Contact Information
If you have any questions about our shipping policy, please contact us at:

  • Email: [koyadapraveen123@gmail.com]

  • Phone: [veens94) instagram page DM]

Thank you for shopping with us!